Service // Cassola
AI automation for small businesses in Cassola
AI is useful when it helps with a specific piece of work: sorting an enquiry, finding information or preparing a document. We connect tools with limited permissions and human checks at important steps. You explain the need; agents help build within agreed rules.
Who it is for
For small businesses and professionals handling repetitive tasks, recurring requests or scattered documents who want to assess where automation is worthwhile.
When it helps
- Requests are copied manually between email, spreadsheets and business systems.
- People repeatedly search the same documents to draft a response.
- You want to try AI agents without giving them unrestricted access.
How we work
Choose a process
Map inputs, expected outcomes, exceptions and approvals. If clear rules are enough, AI may not be needed.
Test with suitable data
Use authorised data and test cases, with explicit handling for errors and uncertainty.
Release with controls
Agree access, external service costs, event records and who can approve or stop an action.
What is included
- Map of the workflow and required data
- A scoped automation or integration
- Access, exception and approval rules
- Test cases, output checks and operating notes
Scope and pricing
Scale starts at €3,490 and includes one initial assistant and one automation or integration within its published scope. Larger workflows require a quote. Model usage, licences, hosting and maintenance are separate considerations.
View pricing →What to prepare
Choose one repetitive task, list the tools involved and bring anonymised examples of an input and a correct result. Do not send credentials or sensitive data in the first message.
Clear expectations
Agentic workflows coordinate agents and tools; they do not mean delegating every decision. AI can be wrong. Sending messages, changing records or committing money requires explicit limits and approval.
Frequently asked questions
Are automation and AI the same thing?
No. Automation follows defined steps; AI can help interpret text or draft content. A project may use either or both.
Do documents have to go to an external service?
That depends on the architecture. We review permissions, providers and processing terms before real data is used.
Can agents act without approval?
Only within an agreed scope. Sensitive actions need controls, approvals and a way to stop the workflow.
Next step
Describe what you would like to improve
Tell us which customers you want to reach and what outcome matters. We will suggest a clear first scope and useful priorities.
Tell us about your project